Rewards

Rewards are milestone-based: when a subscriber hits a specific order number (e.g. 3rd, 5th, 10th), they get a reward—percentage discount, fixed discount, free shipping, or free product. Set it once and it runs automatically. Available on Launch, Growth, and Scale plans.

Where to find it

In the app sidebar: **Rewards**. You'll see the list of rewards and a timeline view of the customer journey.

Reward types

**Percentage:** X% off the order. **Fixed amount:** $X off. **Free shipping:** Waive shipping for that order. **Free product:** A product or variant you choose, at a quantity you set. Each reward is tied to a recurring order number (e.g. every 3rd order).

Step-by-step: Add a milestone reward

Go to Rewards → Create (or Add reward).
Choose the order number (e.g. 3rd, 5th, 10th) and the product/collection this reward applies to (if scoped).
Select reward type (%, fixed, free shipping, free product) and set the value or pick the product.
Save. The reward is applied automatically when a subscriber reaches that order number.

Create reward form with milestone and reward type fields

Edit reward form for an existing milestone reward

See Flows (Growth/Scale) for more advanced automation; Cashback wallet and Points program for other ways to reward customers.