subZwallet Help Center

Find guides, tutorials, and documentation for your subscription business

Watch the setup walkthrough

Full video guide — install to live in minutes

Getting Started

Set up subZwallet: Shopify subscription app setup in under 15 minutes

Complete Shopify subscription app setup with subZwallet. Pre-flight checklist, step-by-step install, dashboard tour, and plan comparison for Free, Launch, Growth, and Scale.

Getting Started

Home dashboard

subZwallet Home dashboard: active, paused, and cancelled contract counts, upcoming billings, plan status, and quick navigation to every section.

Getting Started

Plans & pricing

Compare subZwallet plans: Free, Launch, Growth, Scale and Enterprise. What each tier includes, how the free trial works, and how to change plans.

Getting Started

Migrate from Loop Subscriptions

Move Shopify subscriptions from Loop to SubZwallet: read-only Loop API key, subscriptions created paused, checked, then switched on. Free on every plan.

Subscriptions

How to Create Your First Subscription Plan

Create a subscription plan in subZwallet step by step: prerequisites, delivery frequency, discounts, product assignment, and post-launch verification on your Shopify store.

Subscriptions

How to pause or cancel a subscription

Pause a subscription to hold billing, or cancel it for good. Do it from the subscription page in subZwallet, in bulk, or let customers do it in the portal.

Operations

How to Set Up Dunning for Shopify Subscriptions

Configure subZwallet dunning to recover failed subscription payments automatically. Retry schedules, inventory failure handling, final actions, and example configurations.

Subscriptions

Manage Subscriptions in SubZwallet

Manage Shopify subscription contracts in subZwallet: pause, resume, skip cycles, update addresses, handle failed payments, and run bulk actions.

Subscriptions

Subscription plans

Set up Shopify subscription plans with percentage, fixed, or price-override discounts and flexible delivery intervals. Step-by-step configuration in subZwallet.

Analytics

Shopify subscription analytics: metrics and tab-by-tab guide

Track MRR, churn, LTV, plans, cancellation reasons, failed-payment recovery and rewards in subZwallet analytics. Metric definitions and what to do next.

Growth & Rewards

Milestone Rewards for Shopify Subscriptions: Setup and Strategy

Configure milestone rewards in subZwallet — percentage discounts, fixed amounts, free shipping, or free products at specific order numbers. Includes reward structures for supplements, coffee, and beauty.

Growth & Rewards

Flows: Visual Subscription Automation Builder

Build subscription automation flows in subZwallet with 9 triggers, 30+ conditions, and 10+ reward actions. Visual drag-and-drop builder for Shopify subscription retention, cashback, and loyalty automation.

Growth & Rewards

Cashback wallet: automatic store credit for Shopify subscriptions

Set up a Shopify cashback wallet that credits subscribers automatically. Configure earning rules, tier multipliers, caps, and redemption — Growth and Scale plans.

Growth & Rewards

Points program for Shopify subscriptions

Set up a Shopify points program for subscription and one-time orders with subZwallet. Earning rules, redemption options, birthday rewards, and points economy benchmarks.

Growth & Rewards

Customer tiers: Build a VIP tier program on Shopify

Set up Shopify customer tiers with subZwallet. Define Bronze, Silver, Gold, and VIP levels by orders, spend, or points. Auto-assign tiers, apply multipliers, and unlock per-tier benefits. Growth and Scale plans.

Growth & Rewards

Upsell products for Shopify subscriptions

Set up subscription upsell products in subZwallet so customers can add one-time add-ons, complementary items, and seasonal products to upcoming orders.

Operations

Shopify subscription email templates: configuration and branding guide

Configure the 24 subscription email templates in subZwallet: on/off per template, block editor, upsell and promotion blocks, branding, your own domain.

Operations

Toast notifications

Set up sales toasts in subZwallet: discount, sale, cart and engagement pop-ups with schedules, triggers, market targeting and unique discount codes.

Operations

subZwallet App Settings: Billing, Dunning and Integrations

Configure subZwallet settings: dunning, out-of-stock handling, billing hour, pause/resume rules, inventory locations, staff roles, Klaviyo and Gorgias.

Getting Started

FAQ

Frequently asked questions about subZwallet: subscriptions, billing, plans, rewards, cashback, points, tiers, migration, dunning, widget, and integrations.

Operations

Involuntary churn playbook: Dunning and payment recovery for Shopify subscriptions

Recover failed Shopify subscription payments with proven dunning strategies. Retry policies, email sequences, and measurement frameworks that recover 47%+ of failures.

Getting Started

Understanding the Shopify Subscription API

How Shopify's Subscription API works: selling plans, contracts, billing attempts, and payment methods. Technical architecture explained for merchants.

Getting Started

Shopify loyalty points and cashback best practices: the merchant strategy playbook

Configure Shopify loyalty points and cashback wallets that drive repeat purchases. Earning rates, tier thresholds, redemption economics, and ROI benchmarks.

Getting Started

How to Customize the Subscription Widget

Customize your Shopify subscription widget with 7 style presets, 7 color schemes and 3 layouts. No code needed. Live preview in the theme editor.

Getting Started

How to Customize the Customer Wallet Widget

Set up and brand the subZwallet rewards wallet on your Shopify store: 7 style presets, 7 color schemes, button icon and position, guest messages. No code.

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