See Every Customer Loyalty Points & Subscription in Gorgias — Instantly
When a customer contacts support, your agents see their tier, points, active subscriptions, and cashback wallet — right inside Gorgias.
A customer emails asking about their subscription. Your agent opens Gorgias, sees the order history, but has no idea what loyalty tier the customer is, how many points they have, or whether they have cashback in their wallet. They switch tabs to your subscription app, then your loyalty app, then back to Gorgias. This wastes time, frustrates agents, and leads to inconsistent support experiences.
When SubZwallet is connected to Gorgias, your agents see a rich sidebar panel for every customer that includes everything they need — without leaving the ticket.
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