Migrating subscriptions sounds terrifying: cards, billing dates, rewards, thousands of customers. Our migration channel makes it a guided, reversible, test-first process — you see everything before anything moves, and Loop stays untouched until you say go.
This week: 1 brand moved from Loop · 1 from ReChargeEvery step is explicit — the migration never auto-advances, and the risky part only happens after you have tested it yourself.
Step 1
Paste a read-only Loop API key. That is all we need — no exports, no spreadsheets, no developer.
Step 2
We load every active and paused subscription into a review workspace. Nothing is created or changed anywhere: Loop keeps billing exactly as before, and your customers notice nothing.
Step 3
Every contract is verified before anything moves: the saved card is matched, products and plans are confirmed, discounts and dates are validated. Anything not ready is flagged with the exact reason and how to fix it — nothing is skipped silently.
Step 4
Pick one or two real subscriptions (yours, for example) and migrate just those. Watch a real renewal bill correctly before anything else moves. One click rolls them back as if nothing happened.
Step 5
First, every contract is created PAUSED on our side — paused contracts cannot bill, so there is zero double-billing risk no matter how long you take to verify. Then the flip activates each one and pauses its Loop twin within seconds, contract by contract.
Designed so the worst case is always “roll it back” — never “apologize to customers”.
Saved cards live with Shopify, not with Loop. We match each subscription to the customer’s vaulted payment method — nobody re-enters card details.
No emails, no notifications, no interruption. Customers only notice that their next order arrives exactly as it always did.
A customer 7 orders into a gift ladder continues to order 8 — never back to 1. Earned-but-undelivered gifts travel with the contract and ship with the next order.
Contracts are created paused and can’t bill. At go-live, each subscription is activated here and paused on Loop within the same seconds.
Staged contracts can be discarded free — they never billed. Even flipped contracts can be rolled back: we cancel ours and resume yours on Loop.
Every pull, check, creation and flip is logged. You get a completion report by email, and nothing is ever dropped without being shown to you.
Everything a customer would notice if it went missing.
Your part is small: create your selling plans in SubZwallet (the review screen tells you exactly which ones), set up the reward rules you want going forward, and paste the API key. We handle the rest — and walk it with you on a call if you like.
Book a free call and we’ll walk your store through the whole journey — including a live test with two of your subscriptions.