Manage Subscriptions

Manage Subscriptions is where you see every subscription contract: active, paused, cancelled, or in inventory error. You can search, filter, run bulk actions, and open any contract to update address, payment, skip a cycle, or edit the subscription.

Where to find it

In the app sidebar, click **Manage Subscriptions**. You'll see the list of contracts with five tabs at the top.

List tabs and filters

Tabs: All, Active, Paused, Cancelled, Inventory error. Use the search box to find by contract ID, customer name, or email. Bulk actions: select one or more contracts and choose Pause, Activate, or Cancel (with confirmation).

Contract detail page

Click a contract to open its detail page. You'll see: subscription lines and next billing date; customer name and email; shipping address (edit via the address card); payment method (brand, last four digits; update via the payment card); upcoming billing cycles (with option to skip a cycle); past orders (billing history); and action buttons: Pause, Resume, Cancel, Bill now, Create manual order, Edit subscription.

If there's a failed billing (payment or inventory), a banner appears with options to retry, skip, or ignore. Fix the issue (e.g. update payment or restock) then retry.

Edit subscription (Products, Schedule, Review)

From the contract detail, click **Edit subscription**. You get three tabs: Products (add/remove variants, change quantities), Schedule (delivery policy, next billing date), and Review (summary and price breakdown). Save or cancel when done.

Common tasks

**Pause a subscription:** Open the contract → click Pause → confirm. The contract moves to the Paused tab. Resume when ready.

**Edit address:** Open the contract → Shipping address card → Edit → update and save.

**Skip a cycle:** Open the contract → Upcoming billing cycles → Skip next delivery (or the relevant cycle) → confirm.

**Bill now:** Open the contract → click Bill now to charge and create the order immediately (if allowed by the plan).

See Subscription plans (to create plans), the Migration playbook (for platform switches), and App settings (for Dunning and billing behavior).